Experienced Fullstack Developer with a solid foundation in server administration, web application development and IoT device R&D. I specialize in maintaining reliable and secure IT infrastructure, managing databases, and supporting application deployments in dynamic, fast-paced environments. My role often bridges the gap between development and operations—integrating custom SDKs, optimizing cloud services, and fine-tuning AI models. With hands-on experience in SaaS environments, I’ve contributed to building scalable and efficient solutions while ensuring seamless service delivery and technical support for clients.
Contact Info
- Surabaya, Indonesia
- herucahyo55@gmail.com
Professional Experience
DevOps Engineer
Infrastructure & CloudManaging and optimizing server infrastructure and automated deployment processes within the AWS ecosystem to support the stability of internal systems and SaaS products.
Key Achievements
- Administered Linux servers and AWS services (EC2, S3, RDS)
- Developed and maintained CI/CD pipelines for efficient deployments
- Implemented containerization with Docker for application scalability
Fullstack Developer
Web & SaaS DevelopmentResponsible for the development and maintenance of web-based applications built with PHP, Node.js, and Next.js for internal systems and SaaS products.
Key Achievements
- Maintained and developed PHP-based web applications for internal systems and SaaS products
- Developed and maintained applications built with Node.js and Next.js
- Optimized database queries to enhance application performance
Technical Support Online
SDK Integration & SupportProvided technical support to customers in using various products and assisted with integration using the provided SDK. Worked closely with customers to ensure seamless product adoption and integration.
Key Achievements
- Handled a large volume of technical support tickets with consistent positive feedback
- Created documentation to help reduce common support issues
- Mentored junior support staff in product integration and troubleshooting
Intern (RMA Division)
IoT & Hardware R&DInterned in the Return Merchandise Authorization (RMA) division, responsible for servicing and R&D of IoT devices, particularly focusing on attendance systems, smart alarms, and smart locks.
Key Achievements
- Assisted in the development of an attendance system prototype
- Supported troubleshooting and repair tasks for various IoT devices
- Helped document technical procedures to support internal efficiency